Your team likely needs more conflict–not less. High-performing organizations require conflict to learn, grow, and achieve excellence. The problems arise when conflict is unhealthy: when we fail to understand and learn from each other. In this audio-only course, Liane Davey shares how to reap the rewards of conflict while minimizing its friction.
Liane Davey is known as “The Teamwork Doctor.” She has a PhD in Organizational Psychology and authored the New York Times bestselling book The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track.
You’ll learn how to interrogate judgments to uncover valuable, actionable feedback. And to reframe intense emotions as clues pointing to deeply-held values. Liane also shares why facts don’t solve fights and a powerful approach for validation that works wonders to defuse tensions.
This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.
