Department: ACW – Clinical
Reports To: Senior Program Director
Position Type: 0.25-0.50 FTE, 15-20 Hours/Week, Non-Exempt
Work Type: In Person or Hybrid/Remote Eligible
Salary Range: $35.00 – $37.10/Hour (Unlicensed), $38.00 – $40.28/Hour (Licensed)
Salary Note: Bilingual candidates are eligible for an additional $1.50 Bilingual Differential. This Bilingual Differential is not included in the salary range above.
Benefits Available: Read more at http://hivalliance.org/employment/benefits
Agency Overview: Read more at https://hivalliance.org/engage/careers-at-hivalliance/
External Applicants: Apply directly through our website, via the Agency Overview link. All applicants must submit a complete job application, supplemental questions, and resume via the job portal to be considered.
Internal Applicants: Apply via email, following the emailed application instructions
Position Summary
The Behavioral Health Manager oversees the Behavioral Health Program. This position oversees billing and use of electronic health records and works to ensure that the services and agency are following all State, Federal and local regulations. They will support and train the new staff and identify strategies to streamline the work of staff and to help stabilize the program during staff turnover. This position provides clinical supervision to QMHPs. This position promotes the programs’ use of interns and volunteers, resource development, and the creation of advisory councils. This person acts as a point of contact and oversees the clinical services of the Behavioral Health Program. The manager works with the team of QMHPs to ensure the program is generating sufficient revenue to maintain sustainability. The manager works closely with the Senior Program Director on all aspects of the program. The Counseling Program provides fee-for-service psychotherapeutic services to clients living with HIV and those at risk, including LGBT community and the unhoused community.
Essential Functions and Responsibilities
- Provide leadership to further HIV Alliance’s mission, strategic objectives, core values and philosophy of harm reduction and team building approaches.
- Ensure accurate data collection and timely report submission
- Model and encourage a standard of professional conduct and work ethic to deliver the highest quality of services possible and ensure the good reputation of the agency
- Provide administrative and clinical supervision, training, problem-solving, and consultation to staff providing counseling
- Ensure continued certification and/or licensure of staff
- Review documentation to ensure quality of service and ensure compliance with relevant laws, regulations, and guidelines, including those concerning biopsychosocial assessments and Individual Services and Supports Plans.
- Perform tasks necessary for continued maintenance of the program’s Oregon Health Authority Certificate of Approval, including attestations and audits,
- Ensure continued network participation with Coordinated Care Organizations and other health insurance companies, as needed for sustainability
- Stay abreast of changes to relevant Oregon Revised Statues and Oregon Administrative Rules, and ensure program’s continued compliance.
- Oversee billing, receipt, tracking, and problem-solving for fees expected and/or received
- Ensure program staff collaborate with internal and external partners to maintain continuous referral flow, timely follow-up to referrals, and track waiting list.
- Ensure timely release of information, referral and follow-ups, and coordination of care
- Collaborate with agency’s management team to develop and schedule trainings for agency staff required for COA
- Recruit, select, orient, train, supervise, evaluate, and advise student intern providers
- Ability to work well with others, handle stress appropriately, have reliable attendance
- Other tasks as assigned, including training/cross-training other staff as needed
Equity and Quality
- Support and champion the development and implementation of program equity goals and ensuring the programs are engaged with agency-wide equity goals
- Ensure tracking of data necessary to monitor progress toward equity goals and to identify disparities in care
- Identify training and provide equity focused and culturally responsive supervision
- Respond to staff input regarding equity, diversity and inclusion and communicate their input to the Directors Team
- Soliciting patient feedback on a regular basis and using that feedback in ongoing program development and evaluation
- Keeping meaningful data concerning services and using that data in ongoing program development and evaluation
- Creating an Advisory Council of community members and organizations for each program
- Having consistent written policies and procedures
Required Qualifications
- Graduate degree (master’s or doctoral) in psychology, social work, counseling, family therapy, or related behavioral health field.
- 4 years of Management Experience
- Professional license LCSW, LPC or Licensed Psychologist
- Ability to provide clinical supervision of CSWA or LPC Interns
- Training for and experience with behavioral health clinical supervision, and qualifications to provide clinical supervision to program staff.
- Ability to become credentialed by the Coordinated Care Organization (CCO), and Division of Medical Assistance Programs (DMAP) as a Qualified Mental Health Professional (QMHP).
- Valid Oregon driver’s license, driving record sufficient to be covered by agency auto insurance policy, ability to transport self to job-related events, meetings and locations
- TB test (provided at agency)
- Flexible hours required, including some evenings and weekends
- Ability to pass agency criminal background check
Professional Competencies:
- Interpersonal Communication & Conflict Management (proactively communicates effectively, listens carefully to others, exhibits acceptable standards of conduct, deals effectively with others in difficult situations, works to reduce tension & conflict)
- Organizational Awareness (takes time to learn about agency culture, policies, and procedures; recognizes and balances the interest and impact of one’s department with those of other departments, programs, and the agency as a whole)
- Embraces Change (actively identifies problems and opportunities for change, implements solutions where appropriate, maintains effectiveness & adjusts well when experiencing changes in work tasks, environment, processes, and requirements)
- Living the Agency Vision & Values (demonstrates an understanding of agency vision and values, keeping the vision and values at the forefront of decision making)
- Client & Customer Focused (keeps client and customer needs a primary focus; develops and sustains productive relationships with clients, customers, & partners)
- Valuing Diversity (appreciates and leverages the capabilities, insights, & ideas of all individuals; works effectively with individuals of diverse style, ability, & motivation)
Physical Demands
While performing the duties of this job, the employee is required
- Repetitive use of hands such as grasping, twisting/turning of wrists, and finger dexterity necessary to perform various clerical duties, such as typing and writing.
- Frequent use of arms such as pushing and pulling to open and close drawers and cabinets
- Ability to sit or stand for extended periods of time at an assigned station
- Ability to bend, stand, and reach to be able to transport clients and to occasionally lift and carry up to 25 pounds (harm reduction kits, naloxone kits, testing and education materials)
- Continuous clarity of vision at 20 inches or less for processing of paperwork
The physical demands described above here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Working conditions, Travel and Environment
The duties of this job require individuals be able to work in non-traditional and community-based settings
The duties of this job require regular attendance
- Ability to work flexible hours, including early mornings, evenings, and weekends
- Ability to work 5 days per week for a minimum of 40 hours per week
Travel to other locations as necessary to complete essential job functions
- Ability to transport self to job-related events and locations