Great solution engineers can persuade customers and accelerate sales, quickly. This course dives into what makes solution engineering unique and powerful. Why are some customers influenced by technical professionals? What do customers perceive about experts? Why do some customers give solution engineers deference? In this course, Expert Dig highlights three key attributes that set solution engineers apart: knowledge, skill, and attitude. Compelling experts know things that other people do not know, they can do things that other people cannot do, and they convey an attitude of confidence and enthusiasm. Whether a technical professional needs to influence a customer, a colleague, or someone else, the right knowledge, skill, and attitude enable SEs to influence customers and grow sales.
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