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Becoming the Manager that Your Team Wants

In this audio-only course from Pete Mockaitis, learn from author and operational management expert Russ Laraway how being a great manager is simpler than you think. He directs you to aim to be a coach, not a cheerleader. Cheerleaders boost the team’s morale, but they don’t offer the specific feedback needed for the team to succeed and thrive. Russ explains that, to help your team be their best, you need to be specific and sincere about what people should continue doing, give each team member a voice, and provide improvement coaching. He advocates being specific and clear, even when you’re giving positive feedback, which means being very clear on what the standards are. Russ covers how to “manage up” effectively by managing your risk, gathering your boss’s unique contexts, asking for permission, and offering feedback. Plus, he dives into the importance of prioritization so that you can manage efficiently and not get overwhelmed.

This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.

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