Get Ready for Your Coding Interview
YK SugiIf you’ve nabbed an interview for a software development position, it’s likely that you’ll have to face a common hurdle—the…
Microsoft Excel: Using Solver for Decision Analysis (2017)
Curt FryeSolver—a Microsoft Office Excel add-in—can help you analyze your data more efficiently. In this course, learn how to leverage Solver…
Customer Advocacy
Brad ClevelandLearn why customer advocacy is important, how to develop employees who are customer advocates, and how to use the voice…
Managing Experienced Managers
Sara CanadayView Sara’s LinkedIn Newsletter Learn how to effectively manage experienced leaders by approaching them with the proper balance of authority…
Anger Management
Marlene ChismAnger is a part of the human experience. If not managed properly, anger can be destructive. But anger can also…
Delivering Bad News to a Customer
Myra GoldenCustomer service is about providing the best experience to a customer—yet, a lot of the time customer service reps find…
Storytelling for Advertising Campaigns
Stefan Mumaw“Storytelling” has become an agency buzzword. From creative directors to copywriters, it seems everyone is a storyteller these days. And…
Finding Your Introvert/Extrovert Balance in the Workplace
Brenda Bailey-HughesIntroversion and extroversion are core parts of human personality theory. Even though people tend to demonstrate more of one behavior…
Transitioning from Technical Professional to Manager
Sara CanadayView Sara’s LinkedIn Newsletter All too often, professionals are given the opportunity to take on management responsibilities based on the…
Writing a Compelling Blog Post
Starshine RoshellPublishing your thoughts and ideas is easier than ever. The internet has given everyone a platform. But without engaging content…
Business Analyst and Project Manager Collaboration
Angela WickIn a business environment where complexity and change are the norm, business analysts and project managers can collaborate together to…
Social Recruiting for Recruiters
Bert VerdonckRecruiting talented candidates via social channels has become an important part of a recruiter’s job. But how does one best…
Marketing for Social Change
Drew BoydAligning your company’s marketing with a good cause can both bolster your company’s reputation and help to make the world…
Customer Service: Handling Abusive Customers
David BrownleeWhat is the best way to handle a customer who steps into dangerous territory? What strategies will help diffuse and…
Selling into Industries: Financial Services
Elizabeth (McLeod) LotardoThe financial industry can be a particularly challenging vertical to sell into. Factors such as rigorous reporting deadlines and shifting…
Retail Sales Foundations
Noah FlemingRetail success starts and ends with your sales team. A consistent and positive sales approach keeps the business steady and…
Business Development Foundations: Researching Market and Customer Needs
Elizabeth (McLeod) LotardoBusiness development is the foundation of economic growth and can jump-start lasting relationships. In this course, Lisa Earle McLeod and…
Introduction to LEED Certification
Fulya Kocak GinThe Leadership in Energy and Environmental Design (LEED) rating system evaluates buildings for their environmental performance and encourages the use…
What to Do in the First 90 Days of Your New Job
CareercakeThe first 90 days of a new job are crucial. Your boss will decide if you’re the right fit for…
Negotiating Your Salary
Valerie SuttonIn this course, instructor Valerie Sutton shares smart strategies that can help you prepare for a salary negotiation, discuss your…